Frequently Asked Questions

Q: How Can I Pay My Patient Balance?
A: We offer the following payment options:

Through the mail:
We accept checks or money orders payable to the hospital noted on your statement or letter and mailed as follows:

Online Bill Payment Center. (Credit Card Only)

Jersey Shore University Medical Center
PO Box 49
Newark, NJ 07101-0049

Ocean Medical Center
PO Box 34019
Newark, NJ 07101-0019

Riverview Medical Center
PO Box 34020
Newark, NJ 07101-0020

Please be sure to write your account number on your check or money order! VISA, MASTERCARD, AMERICAN EXPRESS or DISCOVER information can be completed as requested on the back of your statement and mailed to the appropriate address.

In person:
We accept cash, checks, money orders, or VISA, MASTERCARD, AMERICAN EXPRESS, or DISCOVER at the cashier's office at each of our campuses Monday through Friday 8:30 am to 3:30 pm.

Over the telephone:
Our customer service telephone numbers are:

Jersey Shore University Medical Center – 732-776-4380
Ocean Medical Center – 732-295-6262
Riverview Medical Center – 732-530-2250

Our customer service representatives are available to take your VISA, MASTERCARD, AMERICAN EXPRESS, or DISCOVER information over the phone Monday through Friday, 8:30 am to 5:00 pm.

If you cannot pay your balance within thirty days, or if you have any further questions regarding your bill, please contact our customer service representatives for assistance.