Riverview Medical Center Recognized Once Again for Providing an Outstanding Outpatient Experience
Riverview is now seven-times "Distinguished" by J.D. Power and AssociatesThe stroke of a brush. The skill of a surgeon's hand. A poet's sonnet. A nurse's words of encouragement. A joyful chorus. A team of caregivers. In many ways, the practice of medicine is an art. There is the science of care-giving but there is also an art to giving care.
For 2011, Riverview Medical Center has been once again "Distinguished" by J.D. Power and Associates for Outpatient Services. The J.D. Power and Associates "An Outstanding Patient Experience" recognition is one of the most prestigious health care distinctions in the nation. Riverview Medical Center is now a seven-time recipient of the J.D. Power and Associates Distinguished Hospital Award, with previous recognitions for Maternity (2009), Inpatient Services (2005, 2006), and Emergency Care Services (2008).
"The Riverview Medical Center team has brought the health care experience to an art form," says Timothy J. Hogan, FACHE, president of Riverview Medical Center. "Every day, more than 1,000 team members at Riverview work together to provide an Outstanding Experience in Outpatient Services. They do it because they care. And, when our patients smile because of the experience we provide, that is a true masterpiece! This distinction also reconfirms Riverview's commitment to deliver the highest quality of personalized care to our patients, and the fact that Riverview is now seven-times distinguished reinforces to the patients and families we serve that we are continually focused on exceeding their expectations."
To become distinguished, a hospital must exceed the national benchmark outlined by J.D. Power and Associates. An elite group of hospitals in the country currently holds this distinction.
"Achieving this distinction is a testimony to the compassion and care provided at Riverview Medical Center," according to J.D. Power and Associates. "The results are noteworthy for excellence in attending to patient comfort, being efficient and treating patients with respect."
Riverview's wide array of outpatient programs provides quality care and service in a timely manner. These include same-day surgery, imaging, cancer care, rehabilitation, women's diagnostics, pain management, cardiac care, and Crohn's and colitis care.
About Riverview Medical Center
Riverview Medical Center, a member of the Meridian Health Family, is a 491-bed not-for-profit community hospital located on the Navesink River in Red Bank, New Jersey. Riverview Medical Center provides health care programs and services in all major medical disciplines including: maternity, oncology, orthopedics and rehabilitation, neurology, thoracic and vascular surgery, cardiology, renal dialysis, diabetes management, and emergency and critical care services. Riverview's Jane H. and John Marshall Booker Cancer Center offers comprehensive cancer services close to home, while Riverview's Jane H. Booker Women and Children's Center combines expertise and convenience to address preventative health, diagnosis, treatment, and support for women of all ages. Riverview Rehabilitation Center is Monmouth County's only fully-accredited inpatient rehabilitation facility, and Riverview is a designated Primary Stroke Center and has also maintained prestigious Magnet designation for Nursing Excellence since 1998. Riverview is the only hospital in the region with the groundbreaking CyberKnife® system, offering new hope for patients with inaccessible or inoperable tumors. For more information about Riverview Medical Center and Meridian Health, please call 1-800-DOCTORS or visit www.riverviewmedicalcenter.com.